Total Wireless Device Protection Plan: Affordable Coverage
In an era where staying connected is more important than ever, Verizon’s Total Wireless is stepping up to the plate with a new, budget-friendly device protection plan that caters to both new and existing customers. Launched on February 13, 2025, this initiative reflects Total Wireless’s commitment to providing value and peace of mind in the competitive world of mobile services. As a Mobile Virtual Network Operator (MVNO), Total Wireless not only offers affordable prepaid plans but is now enhancing customer experience by safeguarding devices against unexpected repair costs. This introduction sets the stage for a closer look at how this innovative protection plan can benefit users and keep their mobile devices in top shape.
| Category | Details |
|---|---|
| Company | Total Wireless (MVNO, leased from Verizon) |
| Device Protection Plan | $29 (plus tax) for screen and glass repairs, includes 2 repairs in 12 months. |
| Replacement Service | Quick replacement up to 2 times in 12 months, shipping next business day. |
| Claims Process | Claims can be filed online 24/7, unlimited claims for mechanical breakdowns if warranty expired. |
| Monthly Cost of Protection Plan | $5 per month. |
| Service Plans Offered | Base Unlimited 5G, Total 5G Unlimited, Total 5G+ Unlimited |
| Base Unlimited 5G Plan | $40/month, 5GB hotspot, video streaming at 480p. |
| Total 5G Unlimited Plan | $50/month, 15GB hotspot, access to mid-band 5G, video streaming at 480p. |
| Total 5G+ Unlimited Plan | $60/month, unlimited hotspot, access to mid-band 5G, video streaming at 720p. |
| Discount Offer | $200 discount on next 5G phone after 12 on-time payments for 5G Unlimited and 5G+ plans. |
| International Calling | Calls to over 85 destinations, texting to over 200 destinations. |
| Roaming | Permitted in Canada & Mexico on 5G and 5G+ plans. |
What is Total Wireless?
Total Wireless is a mobile service provider that operates as a Mobile Virtual Network Operator (MVNO). This means that instead of owning its own cell towers, Total Wireless leases network access from Verizon. This allows them to provide reliable service to customers at competitive prices. They offer prepaid plans, which means customers can pay for their service upfront without being tied to long-term contracts.
One of the standout features of Total Wireless is its commitment to price stability. When you sign up for a plan, Total guarantees that your monthly rate will stay the same for five years, including any taxes and fees. This means no surprise charges or price hikes, making it easier for families and individuals to budget their phone expenses.
Affordable Device Protection Plan
Total Wireless has recently launched an exciting and affordable device protection plan for its customers. For just $29 plus tax, this plan covers repairs for broken screens and cracked glass panels on devices. It allows subscribers to have two repairs within a year, ensuring that accidents won’t break the bank. This is a great option for those who might drop their phones frequently!
In addition to screen repairs, the protection plan also offers device replacements. If your phone needs a new one, you can get a quick replacement up to two times a year. The best part is that claims can be filed online anytime, making it super convenient for busy customers. This plan really helps people feel secure knowing their devices are protected.
Benefits of the Device Protection Plan
The device protection plan from Total Wireless offers several benefits that make it a smart choice for customers. First, it provides peace of mind knowing that you can get repairs or replacements without worrying about high costs. If your phone’s warranty has expired, you are still covered for mechanical breakdowns, which is a big relief for many.
Another significant benefit is the quick service. When you file a claim, Total Wireless ensures that replacement devices are shipped to you by the next business day, at no extra charge. This means that you won’t be without your phone for long if something goes wrong. Overall, this plan adds a layer of security for customers who rely heavily on their devices.
Total Wireless Plans Explained
Total Wireless offers three main service plans to cater to different needs. The Base Unlimited 5G plan is the most basic, priced at $40 per month. It includes a modest 5GB hotspot and streaming at 480p quality. This plan is perfect for light users who don’t need a lot of data.
For those who need more data and faster streaming, the Total 5G Unlimited plan at $50 per month is a great option. It provides access to Verizon’s mid-band 5G Ultra Wideband network and includes 15GB of hotspot data. For heavy users, the Total 5G+ Unlimited plan, priced at $60, offers unlimited hotspot data and higher-quality video streaming. This way, everyone can find a plan that fits their needs!
How to Subscribe to the Protection Plan
Subscribing to Total Wireless’s new device protection plan is easy! If you’re already a Total Wireless customer, you can sign up directly through their website. Simply click the provided link to enroll in the plan. It only costs $5 a month, which is a small price to pay for the security and convenience it offers.
Once you’re enrolled, the same link can be used to file claims for repairs or replacements. This online process allows you to manage your protection plan from the comfort of your home, making it simple and user-friendly. With just a few clicks, you can ensure that your device is well-protected against accidents!
Customer Feedback on Total Wireless
Customer reviews of Total Wireless highlight the value and affordability of their plans. Many users appreciate the no-contract model, which allows them to switch plans or providers without penalties. The introduction of the device protection plan has received positive feedback, with customers feeling more secure about their purchases.
Moreover, users praise the customer service provided by Total Wireless. They find it easy to get help when they have questions. Overall, the combination of affordable plans and a reliable protection program makes Total Wireless a popular choice for many people looking for budget-friendly mobile services.
Frequently Asked Questions
What is Total Wireless?
Total Wireless is a prepaid mobile service provider that leases network access from Verizon. It offers affordable plans without contracts and guarantees prices for five years.
What is the cost of the new device protection plan?
The new device protection plan costs $5 per month and covers repairs for broken screens and mechanical breakdowns, ensuring customers can stay connected.
How many repairs can I request under the protection plan?
Subscribers can receive two repairs for cracked screens or glass panels within a rolling 12-month period at authorized repair centers.
What happens if my device breaks down?
If your device experiences a mechanical breakdown, the protection plan covers unlimited claims after the original warranty expires, ensuring quick replacements.
How can I file a claim for my device?
Claims can be filed online 24/7 through the Total Wireless website, making it easy to get support when you need it.
What are the benefits of the Total Wireless plans?
Total Wireless plans include unlimited calling and texting, 5G access, and discounts on new devices after making 12 on-time payments.
Where can I buy Total Wireless services?
Total Wireless services can be purchased at over 1,000 retail locations, including Walmart, since they do not have standalone stores.
Summary
Total Wireless, a prepaid mobile service provider, has launched a new affordable device protection plan for its customers. For just $5 a month, the plan covers screen repairs, mechanical breakdowns, and offers quick replacements up to twice a year. Customers can file claims online anytime, and replacements arrive the next day at no extra cost. Total Wireless also offers various plans, including the Base Unlimited 5G plan for $40, the Total 5G Unlimited for $50, and the Total 5G+ Unlimited for $60, each providing different benefits like hotspot data and video streaming. This protection plan aims to provide peace of mind and value to customers.
